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Built to be compliance-proof, mobile and future-ready. RackMaster™ gives our independent inspectors the tools to exceed today’s requirements and position our clients for tomorrow’s standards. Unlike competitors who also sell repairs and equipment, IRIA provides truly objective assessments with zero conflict of interest.
As businesses continuously improve, they need a comprehensive system underpinning their safety and compliance that can scale as needed. RackMaster™ delivers independent, impartial inspections today and future-proofs your compliance tomorrow.
Racking Audit Technology
RackMaster™ Inspection Software
Our proprietary RackMaster™ inspection software guarantees your inspection complies with all International Racking Standards including the Australian Standard (AS4084:2023). Designed exclusively for independent inspections with no conflict of interest.
This purpose-built technology provides a reporting system that complies with WorkSafe authority requirements including the need for a “closed-loop OH&S system”. All racking safety information is fully detected and documented – from damage identification to repairs and repair certification by independent third parties. Your sites operate under the most up-to-date safe working load racking regulations with complete transparency.
Key Features:
- 100% independent inspections – we don’t sell, install or repair racking
- Real-time data collection using handheld devices
- Photographic documentation of damage items
- Inspector-classified damage (Red, Orange, Green) based on safety risk
- Central database for instant access
- Reports available online within 24 hours of completed inspection
- Secure access for all authorised users
- AS4084:2023 compliant documentation
- Closed-loop system tracking from damage to repair completion
- Geolocation tracking for precise damage mapping
Data is collected on-site using handheld devices and uploaded to the RackMaster™ database. Access to your reports is available online to all authorised users within 24 hours of the completed inspection.
Our software is constantly evolving based on client feedback and industry requirements. We continuously update RackMaster™, providing the highest quality data collection and distribution systems.
Multi-Site Compliance Management
RackMaster™ is the centralised platform where all your independent inspection reports are stored. This enables you to access inspection reports for every site you manage – whether you have one warehouse or multiple locations across Australia, New Zealand, and the Asia-Pacific region. All reports are objective, third-party assessments with no sales agenda.
Customised Reporting:
IRIA provides customised status reports based on your completed inspections and specific requirements. This level of functionality has proven invaluable for monthly, quarterly, and annual reporting needs. Our reports include:
- Risk breakdown reports by site or across your entire portfolio
- Repair progress tracking and completion status
- Non-repaired item aging reports
- Compliance summaries for management reporting
- Export data for board reports and audits
- Insurance and regulator-ready documentation
Benefits for Multi-Site Operators:
- Centralised dashboard for national or regional operations
- Standardised reporting across all locations
- Identify trends and patterns across your property portfolio
- Demonstrate due diligence to insurers and regulators with independent verification
- Streamline compliance management and reduce administrative burden
- Access your complete inspection history from anywhere, anytime
- API integration available for connection with existing systems
Frequently Asked Questions About RackMaster™
Reports are available online within 24 hours of completed inspection through your secure RackMaster™ portal with photographic documentation and damage classification.
Yes. RackMaster™ provides a centralised dashboard to view and manage inspection reports for single-site or multi-site operations across Australia, New Zealand, and the Asia-Pacific region with standardised independent reporting.
Every report includes photographic documentation of damage, inspector-classified damage ratings (Red/Orange/Green), geolocation mapping, inspector-determined remedial priorities, AS4084:2023 compliance status, and repair tracking through our closed-loop system.
Yes. RackMaster™ provides a closed-loop OH&S system that meets all WorkSafe authority requirements for inspection documentation, compliance tracking, and regulatory reporting. Our independent status strengthens compliance documentation.
Yes. IRIA provides tailored reports including risk breakdowns by site, repair progress tracking, non-repaired item aging, and compliance summaries for monthly/quarterly/annual reporting to management, boards, auditors, and insurance providers. Independent verification strengthens these reports.
All data is stored in a secure central database with controlled access for authorised users only. Access your reports anytime, anywhere through the online portal with secure data protection. Available on desktop and mobile devices.
Yes. RackMaster™ stores your complete inspection history with unlimited retention, allowing you to track trends over time, demonstrate ongoing compliance with independent verification, and access years of safety documentation for audits or insurance purposes.
Yes. RackMaster™ supports data export in multiple formats (Excel, CSV, PDF) and API integration is available for connection with your existing safety management systems, ERP platforms, or compliance reporting tools.
Independent inspectors have no financial incentive to overstate damage or recommend unnecessary repairs. When an inspector also sells repairs, they earn more revenue by finding more problems. IRIA’s revenue comes from inspection, training, and testing services — never from selling or repairing racking. This ensures completely objective assessments you can trust, and reports that insurers and regulators recognise as impartial.
You choose your own repair provider. IRIA provides the independent inspection report identifying what needs repair, but we do not perform repairs ourselves. This ensures you get competitive quotes from qualified repairers without pressure to use a specific provider. Our report can be shared with any competent repairer.